Terms and

Conditions

TERMS AND CONDITIONS

  • AGREEMENT
    Welcome to littlekeyworkerco.com(hereinafter "Little Key Worker Co", “LKWC”, "Company" or"Site"). By using this Site, you agree to be bound by and comply with these terms and conditions ("Terms and Conditions"). You also agree to comply with any guidelines or rules posted on the Site regarding any product or service offered on the Site. All such guidelines and rules posted are hereby incorporated by reference into these Terms and Conditions. Please read them carefully. 
    COMMUNICATIONS
     
    When you visit Little Key Worker Co, purchase products or services through theSite, or email the Company, you are communicating with us electronically. You consent to receiving communications from us electronically. We will communicate with you via email, text message or by posting notices on and updates to the Site.By using the Site, you hereby agree that all agreements, notices, disclosures and other communications that we provide to you electronically, satisfy any legal requirement that such communications be in writing. We welcome your feedback about the Site, however, any comments, ideas, notes, messages,suggestions or other communications sent to the Site shall be and remain the exclusive property of the Company, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you.   
    PRE-ORDER

    Before submitting your order, please ensure you are in agreement with the following terms of sale:

    1)    Any and all text on your project has been checked for spelling and grammatical errors.

    2)    Please ensure any optional extras are added / removed as required.

    3)    Please ensure you have selected the correct size of the product you wish to buy.

    4)    Please ensure your shipping address is complete and correct. Any orders shipped to incorrect addresses provided will incur re-printing &re-shipping Charges. As per our terms and conditions, Little Key Worker Co cannot be held responsible for any potential misprinting of a product, or for delivery of a different size of the product than you were entitled to, as a result of the customer not checking the order prior to completion.
    CONFIRMING, CANCELLING, AND CHANGING YOUR ORDERS

    Please ensure that any discount vouchers purchased have been applied andthe discount taken off on the Sub-Total, as any un-redeemed vouchers cannot be applied retrospectively. If your discount code gives an error, please contact the Customer Care Department at contact@littlekeyworkerco.com. Once you have submitted your order, the project(s) enters our workflow & logged immediately for print processing. Please ensure that your order is correct prior to placing the order, If you wish to cancel your order, you must do so prior to printing, (which may be less than 1 business day of placing your order) by emailing contact@littlekeyworkerco.com. We reserve the right to charge an order cancellation fee of up to £25.00, or the total order value (less any promotional vouchers), whichever is less, to cover the potential wastage and re-processing & handling (in case of amended orders). If your order has not yet entered the delivery process, you can change the details by emailing the Customer Care Department. The Company will not provide reimbursement for shipping & handling charges once the order has entered the delivery process. 
    ORDER AND PAYMENT TERMS
     
    Terms of payment are within the Company's sole discretion, and unless otherwise agreed in writing, payment must be received by the Company prior to acceptance of an order. The Company may accept payment via Visa & MasterCard using the Stripe payment platform (other forms of payment may be added or removed at Company's sole discretion). Orders are not binding until the order is accepted by the Company. The Company expressly conditions it’s acceptance of your order on your agreement to these Terms and Conditions, Site Terms and the terms of the membership applicable. We reserve the right to recover any monies outstanding, should we find any initial payments that did not go through at the time of transaction due to any technical error.
    DELIVERY
     
    Unless otherwise noted, the Company will make best efforts to dispatch merchandise within a maximum of 6 to 8 working days of the receipt of a properly completed order, but this is only an estimate. Delivery options are available at checkout & provided by a third party supplier & as such,the Company cannot influence these lead times. Because of this, we have a 15 business day waiting period after dispatch before any product will be resent. The Company shall not be liable for any loss, damage, cost or expense related to any delay in dispatch or delivery. 
    RETURN, REFUNDS AND EXCHANGE CONDITIONS
     
    100% Satisfaction Guarantee. We care about quality, so we guarantee you’ll be 100% satisfied with your Little Key Worker Co gift. If you’re not 100% happy, let us know and we’ll do whatever we can to resolve the issue,inline with the terms & conditions as set out on this page.

    As per our terms and conditions, Little Key Worker Co cannot be held responsible for any potential misprinting of a product, or for delivery of a different size of the product than you were entitled to, as a result of the customer not checking the order prior to completion.

    When returning items we recommend that you obtain a delivery receipt from the delivery company as proof of postage, as we are unable to accept respon sibilityfor shipments lost in transit. 
    United Kingdom
    The customer shall return the merchandise to the Company in the original packaging and enveloped in the original bags or boxes (whichever is most appropriate) along with the original invoice or a copy of the original invoice. If no invoice is to be had, please include a letter specifying the problem, and including date of purchase, and the invoice number. Also please include the first and last name, and your phone number. This will help us expedite the solution to the problem, and allow the Company to contact the customer if there are any problems, or concerns regarding the return. Please allow standard delivery timing of 3-5 business days for the return to arrive in the Returns Department and up to 8-10 business days to process the return from the time it reaches the Returns Department and arrangements made for a reprint to be dispatched. Any order returned back to Little Key Worker Co as being not called for,will be stored for up to 1 month and customer will be contacted via phone and email. If the customer does not contact us back within 1 month, Little KeyWorker Co will dispose of the order and the order will be treated as cancelled. Kindly note, if an order has been returned as not called for, customer(s) will be charged a delivery fee of equal amount as the original delivery charge paid by the customer while placing the order.Please note orders cannot be replaced, refunded or reprinted after 30 days of dispatch.  
    ASSIGNMENT

    The customer may not assign its rights or obligations hereunder without the express prior written consent of the Company.  
    GOVERNING LAW, JURISDICTION AND COSTS
     
    This agreement is governed by the laws of the United Kingdom, without regard to its conflict or choice of law provisions. Customer acknowledges and agrees that the United Kingdom is an appropriate place for venue of any litigation and that United Kingdom courts have jurisdiction over this agreement and customer. In the event that the customer and Little Key Worker Co are unable to resolve any customer dispute, and any collection action, suit or other judicial proceeding is commenced, the prevailing party in any such collection action, suit or judicial proceeding shall be entitled to recover its costs and reasonable legal fees incurred. 
    TAXES
    Unless otherwise stated on the face hereof, stated prices are inclusive of value added duties.
    IMAGES
     
    Product images are for illustrative purposes only and may differ from the actual product.   
    COPYRIGHT
     
    Little Key Worker Co Limited is a trademark registered company. No products, images or association with the Company can be reproduced or inferred,without express written consent of the Company. Doing so would be a direct infringement of copyright law.
         LIMITED WARRANTY OF PRODUCT AND SITE
    The returns policy provided does not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, improper storage, extreme temperatures, acts of nature or improper installation or repairs. Such limitedwarranty only extends to refunds or replacements of Little Key Worker Co products.The customer expressly understands and agrees that the products and services provided are on an "as is" and "as available" basis. All Product specifications, images and other information published on the Company’s Website have either been made accessible by suppliers, manufacturers,publications, publicists, or been gathered from public-domain sources. The Intention of the Company is that all the information on the website should be as accurate and up to date as possible. However, the Company cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual. In the event a product is listed at an incorrect price due to a typographical error or error in pricing information from the Company’s Suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges). The Customer accepts full responsibility for keeping their account password confidential, restricting access to their computer and keeping the e-mail address associated with their account current. You are personally liable for any orders that the customer places or charges that are incurred. Periodically,links may be established from the Company’s website to one or more external websites, these links are provided for the customer’s convenience only. None of such links should be deemed to imply that the Company endorses the Third Party Sites Or any content there in.
    IMPROPER USE OF PRODUCTS
    Some products provided by Little Key Worker Co may impose a risk to health or physical harm if used incorrectly. The customer assumes all responsibility that the products be used as intended & any damage to the end user’s physical, mental or sociological wellbeing through improper use, negligence or misdemeanour will not be the responsibility of Little Key WorkerCo & as such, the customer should ensure the product is suitable for the intended recipient.
    TERMS AND CONDITIONS
     
    This sale is subject to the terms and conditions stated here in, which are in lieu of and replace any and all terms and conditions set forth in any documents issued by the customer, including, without limitation, purchase orders and specifications. In case of conflict between the terms and conditions stated here and those on the face hereof, those on the face hereof shall control. ANY ADDITIONAL, DIFFERENT OR CONFLICTING TERMS AND CONDITIONS ON ANY SUCH DOCUMENT ISSUED BY CUSTOMER AT ANYTIME ARE HEREBY OBJECTED TO BY THE COMPANY (LITTLE KEY WORKER CO), AND ANY SUCH DOCUMENT SHALL BE WHOLLY APPLICABLE TO ANY SALE MADE HERE UNDER AND SHALL NOT BE BINDING IN ANY WAY ON THE COMPANY (LITTLE KEY WORKER CO).


    PROMOTION CODES AND OFFER
    There is a limit of one code/voucher per redemption. Discount vouchers cannot be used in conjunction with other promotions until and unless specified.
    DELIVERY
    Your Little Key Worker Co gifts are handled with love, pride and care from production to delivery. We estimate your Little Key Worker Co gift will take 3-5 working days to manufacture. Delivery options are available on checkout and fulfilled by a third party. As such, Little Key Worker Co has no influence over the delivery lead times & does not effect the performance of the delivery supplier.